Junior QA - QA Product

The Company

TADA (usetada.com) helps businesses to improve sustainability by retaining their customers better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our vision is to be the most impactful customer retention platform in the region. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

The Role: Junior QA - QA Product

  • Closely work with and support the regional app performance team in testing , monitoring and reporting app performance issued
  • Execute various regular and ad-hoc manual testing on app performance in the local network environment
  • Conduct monitoring on regular manual testing results. Investigate any irregular results. Report irregularities to the regional team in time.
  • Collaborate with product and other team to have clear understanding of user's feedback on app performance
  • Monitor and analyze the weekly report. Identify and report potential issues that need to be investigated

The Candidate

  • Bachelor Degree , Fresh Graduates are welcomed or with 1 year working experience in IT field
  • An ability to summarize and identify the real issue from a lot of information
  • An ability to articulate and clearly communicate information in a simple, logical and impactful manner
  • Good understanding of technology and comfortable with working with technical tools
  • Understanding of different type of app performance issues a plus
  • Detail oriented and driven with a "can-do" attitude
  • Passionate about technology, understand its impact on business and society
  • Good command of English Language

What We Offer

  • A high degree of autonomy and freedom of creativity in a welcoming environment.
  • Sabbatical program of 15 days blocked leaves every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
  • We aim to create an entrepreneur out of our team, where we are committed to supporting learning and development aspirations within and outside of our organization.
  • A unique environment of a mission-driven digital company present since 2012, start-up mindset always - yet a bit wiser.

Our Values

  • Think and Act Like an Owner
  • Deliver Beyond Expectation
  • Be Helpful
  • Embrace and Drive Change
  • Pursue Learning and Growth
  • Be Open, Honest, and Constructive

If you are up for the challenge, we hope you will join the team and take part in our journey to be the Most Impactful CRP in the region.

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