Culture & Engagement Manager

The Company

TADA ( helps businesses to improve sustainability by retaining their customers better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our vision is to be the most impactful customer retention platform in the region. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

The Role: Culture & Engagement Manager

  • Work with stakeholders in developing strategies to successfully scale our culture code
  • Analyze culture data collected through our employee engagement survey and other culture relevant feedback, and develop interventions aimed at addressing culture “hot spots”
  • Facilitate culture related off-sites to further shift leader mindset and behavior
  • Program manage culture initiatives to ensure that our culture transformation maintains momentum
  • Engage in planning for a variety of internal and external events to bring visibility and learning to our employees, our partners and our customers

This role requires:

  • Background from Tech startup is preferable
  • Five years or equivalent of relevant work experience in culture, employee engagement, or organizational and learning development
  • Experience managing large programs with strong organizational and written skills
  • Excellent team and large group facilitation skills
  • Ability to analyze quantitative and qualitative data, and make summary recommendations
  • Strategic and creative thinking to help shape culture strategy
  • Experience in diversity and inclusion a plus

What We Offer

  • A high degree of autonomy and freedom of creativity in a welcoming environment
  • Sabbatical program of 15 days blocked leaves every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
  • We aim to create an entrepreneur out of our team, where we are committed to supporting learning and development aspirations within and outside of our organization
  • A unique environment of a mission-driven digital company present since 2012, start-up mindset always - yet a bit wiser

Our Values

  • Think and Act Like an Owner
  • Deliver Beyond Expectation
  • Be Helpful
  • Embrace and Drive Change
  • Pursue Learning and Growth
  • Be Open, Honest, and Constructive

If you are up for the challenge, we hope you will join the team and take part in our journey to be the Most Impactful CRP in the region.

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