The Company
TADA (usetada.com) helps businesses to improve sustainability by retaining their customer better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.
The Role: Senior Product Manager
Product Manager is responsible with the product planning, execution throughout the Product Life Cycle, by gathering and prioritizing products from customer requirements, defining the product vision, and ensuring that the product supports the company’s strategy and goals.
You will be working closely with engineering, commercials, backoffice, marketing and support to ensure revenue and customer satisfaction goals are met.
Lead the user & business research to understand customer problems and identify and iterate on solutions
Analyze the competitive landscape, customers, product metrics, and latest trends
Initiate, define, plan and manage the roll out of the product features and enhancements for the product initiatives
Prioritize activities based on business and customer impact
Working closely with engineering, marketing, finance, operations, and external stakeholders to implement new features and enhancements
Measure Improvements / features and iterate it
The Candidate
Positive, can-do attitude with the drive to continuously learn and improve
Minimum 3 years of working experience related to Product Management
Bachelor degree from top local or overseas universities with min GPA 3.25 on a 4.0 scale. Background in Computer Science/Informatic, Engineering (IT) field is an advantage. MBA degree is a plus
Passion in data-driven product development and making the world better through technology
Able to code
Excellent analytical skills and strong intuitions of user behaviors
A strong drive to make things happen, charisma, and ability to influence
What We Offer
A high degree of autonomy and freedom of creativity in a welcoming environment
Sabbatical program of 15 days blocked leaves every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
We aim to create an entrepreneur out of our team, where we are committed to supporting learning and development aspirations within and outside of our organization
A unique environment of a mission-driven digital company present since 2012, start-up mindset always - yet a bit wiser
Our Values
If you are up for the challenge, we hope you will join the team and take part in our journey to be the Most Impactful CRP in the region.